Colin Davis is a health insurance consultant who works from home. He has a business line in his study and another line that is installed in the rest of the house. Although Colin used DECT phones on both his business and private lines he found carrying 2 DECT phones on his belt something of an inconvenience.

“Invariably the business line would ring just when I’d popped into the kitchen to make myself a coffee. I’d hear it and sometimes pick up the house phone before I realised I’d got the wrong handset.”

“My wife handles a lot of the paperwork for me and now with the DECTsys PABX, I can transfer calls to her, even if she’s upstairs with the kids and still have a free line to make calls on”

“I particularly like the feature which allows me to delay ringing of the business line to some of the handsets, this allows me to take the call if I’m in and my wife can also answer the call, but only if I don’t answer first. This means that my calls get answered personally most of the time, but if I’m available then the other handsets don’t even ring, so nobody is needlessly disturbed”

“I use BT Answer 1571 on both my lines and using the speakerphone function I can listen to my messages and still have both hands free to write them down”

“Working from home is a great bonus for me, I used to commute for around 3 hours a day when I worked from an office in the centre of London. The DECTsys PABX has made working from home much more efficient as I can answer business and personal calls from anywhere in the house, I even get the chance to work from the garden when the weather’s good, and I can usually count on some assistance from Oliver, my 5 year old son !”

“Switching between an external call and internal call is fantastic as I can put my client on hold while I check the details with my wife and then retrieve the call once I have the information to give them.”

“All in all I would highly recommend the DECTsys PABX to anybody working from home, or in fact anybody with 2 lines at home. There must be loads more people like me who have a line that’s always been in the house and a second line which only comes to the study and therefore is inaccessible most of the time – which is a real shame”